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STANDARD SHIPPING FEES
For US Domestic Shipment Only
UPS Ground up to 6 business Days

These rates are based on one shipment or parcel per order to a Continental United States address only.  Additional parcels may require extra shipping charges which will be disclosed during order processing.  Any additional charges must be approved by you before we will complete the processing of your order.

Merchandise Total             Shipping & Handling Fee

$   Up to   $  19.99 . . . . . . . . . . . . . . . . . . . . $  6.95
$  20.00 - $  29.99 . . . . . . . . . . . . . . . . . . . . $  7.95
$  30.00 - $  49.99 . . . . . . . . . . . . . . . . . . . . $  8.95
$  50.00 - $  99.99 . . . . . . . . . . . . . . . . . . . . $  9.95
$100.00 - $199.99 . . . . . . . . . . . . . . . . . . . . $12.95
$200.00 - $299.99 . . . . . . . . . . . . . . . . . . . . $15.95
$300.00 - $399.99 . . . . . . . . . . . . . . . . . . . . $17.95

Add $.06 per each $1.00 of purchase over $399.99.
Effective 01/24/2009

PLEASE NOTE:  Oversized items (i.e., heavy or extra-bulky items) will require an additional shipping charge of $5.00 - $150.00 per item and will be shipped UPS Ground only.  This charge is disclosed on each item when viewing the detailed description of the product.  This charge will be added to your invoice at Checkout time.  Please contact a Guest Services Representative for further assistance.  During the December Holiday period an additional shipping charge of $25.00 may be added to your order for each item when the manufacturer is no longer drop shipping to your address.

Some Oversized items will be shipped separately thus resulting in additionally shipping charges.  These additional charges will be communicated to you before charging your account.

Business days in transit from: UPLAND, CA 91786
US Time in Transit Map
The map above shows the estimated number of business days that a shipment will take to arrive (shipping via UPS Ground) after it leaves our warehouse. When calculating transit time, do not include the day your package ships and/or the day that you place the order. UPS does not deliver on Saturday or Sunday and UPS does not guarantee delivery times for residential deliveries. Also, you need to consider that your order will not necessarily ship the same day that you place your order.  We will make every effort to ship your order as soon as possible and you will receive an email on the day our order ships with your UPS tracking number.

Non-Continental US Shipments

Orders that have Ship To addresses outside the Continental United States will usually be shipped by the US Postal Service.   Please allow additional time if your order ships to P.O. Box, Alaska, Hawaii, Puerto Rico, Other US Territories, APO or FPO addresses.  The Shipping Charges listed above are estimates only for these address.  If the actual shipping charge for your order is greater then the estimate provided, we will send you an email with the actual shipping charges for your order.  Your will need to provide a confirmation of these shipping charges before the processing of you order will be completed and shipped.  If you do not respond with in 5 business days from our email notification date you order will be canceled.

EXPRESS DELIVERY
UPS 3 Day Select
(In Stock Items Only)

$25.00 will be added in addition to the standard charge for each  shipping address within the US 48 states requested with Express Delivery.  Express Delivery orders placed before noon (PST) on a business day will usually be shipped the same day.  All other orders may be shipped the following business day. 

THOMAS STATION also offers UPS 2ND DAY DELIVERY or UPS NEXT DAY DELIVERY.  Contact Guest Services at 800-890-2087 for shipping charges quotes. 

THOMAS STATION  ships most orders VIA UPS which requires a SHIP TO street address.  UPS does not ship to PO Box addresses.

ADDRESS CORRECTIONS  

Please verify the accuracy of the address information on your order. If the carrier must make an address correction, this delays the delivery of your order by several days, may make the package undeliverable or may incur additional shipping charges.  UPS charges $5.00 for address corrections for UPS Ground and $10.00 for EXPRESS DELIVERY.  This charge will be passed along to you if the address that you provided results in an additional charge to Thomas Station.

BILLING ADDRESS

The billing address you provide must be the address that is on file with your credit/debit card issuer.  Incorrect street address or zip code information nullifies any guaranteed delivery date and could delay in the processing of your order.

INTERNATIONAL ORDERS

The shipping charges for international orders are estimates only.  Upon receiving your order our Guest Services Department will provide you via email the exact shipping charges for your order.  You will need to provide us with a confirmation of these new charges before we will charge your account for your purchase with the revised shipping charges.  If you do not respond with in 3 business days from our email notification you order will be canceled.

Our prices do not include brokerage fees, duties or value-added taxes. If assessed, these charges are the responsibility of the package recipient, who will be billed for them by the local Customs office. Please keep this in mind when shipping a gift item to a destination outside the U.S.

Refused Shipments

When a shipment is refused, for any reason, the Bill To Party will be responsible for any shipping charges (both ways) and fees incurred in the handling of any refused shipments.

Additionally, any shipment refused for delivery without prior authorization from Guest Services could result in a 15% restocking fee.  

 
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for Order Related Questions
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Call us at 800-890-2087

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