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THOMAS & FRIENDS WOODEN RAILWAY SYSTEM
RECALL PRODUCT RETURN INFORMATION

To assistance you with the RC2 Thomas & Friends Wooden Railway Recall, we are providing the following information. Again at this time, there have been no reports of illness or injury as a result of this issue.


You should take the recalled products away from young children immediately and return the affected products to RC2 Corporation for a replacement product. You will need to include a completed return form, indicating the item(s) being returned. Return product and completed form to:


In the United States:

RC2 Corporation
Attn: Wooden Vehicle Recall
2021 9th Street SE
Dyersville, IA
52040-2316

U.S. Return Form

In Canada:

KRG Logistics
Attn: RC2 Wooden Vehicle Recall
170 Traders Blvd
East Mississagua, ONT Canada
ONT L4Z 1W7

Canadian Return Form

For more information and/or instructions on returning the affected products and obtaining replacements, please contact RC2's customer service toll-free at (866) 725-4407, Monday through Thursday between 8 a.m. - 5 p.m. CT and Friday 8 - 11 a.m. CT., by email to Customer Care.
 

If you are having problems downloading the above form, please ensure you have the latest version of Adobe Acrobat. You may download it for free by visiting the Adobe website.

 

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